“As Dr. Suat Günsel University of Kyrenia Hospital it is our responsibility and commitment to provide superior health services by reflecting the importance that we attach to community health, to medical and human values, to the quality of service and management.

In patient-centered relationships, all parties should act virtuously. The health worker’s relationship with patients should comply with all principles of patient rights.

Patient satisfaction is the service provided to meet the expectations of the patient. Patients who are adequately informed and respected, have confidence in the treatment and care they have received and the health care team that provides this service.

We, as Dr. Suat Günsel University of Kyrenia Hospital we regard patient satisfaction as a result of health services and as an indicator of service quality.
The rights of the patients and their relatives who receive treatment and healthcare at our hospital are as follows:

• The right to receive care
• The right to be treated with respect
• The right to Privacy
• The right to know the identity of the care provider
• The right to be informed
• The right to communicate
• The right to make decisions regarding medical care
• The right to request consultation
• The right to refuse treatment
• The right to be informed about treatment costs
• The right to obtain social and psychological support
• The right to make a complaint
• The right to be informed about hospital policy
• The right to religious assistance

It is the policy of Dr. Suat Günsel University of Kyrenia Hospital to respect all the rights of patients and their relatives.

Our aim is to contribute to the provision of health services equally with quality and effectively by planning and implementing patient rights practices in order for everyone to benefit from health services in accordance with human dignity and to prevent rights violations.”